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Terms of Service

Please read these Terms of Service (“Terms”) carefully before using any services provided by GrowMatic Pte. Ltd. These Terms constitute a legally binding agreement between you and GrowMatic.

1. DEFINITIONS

In these Terms:

  • “Company”, “GrowMatic”, “we”, “us”, or “our” refers to GrowMatic Pte. Ltd.
  • “Client”, “you”, or “your” refers to the service recipient
  • “Services” refers to all services offered by GrowMatic
  • “Agreement” refers to these Terms of Service and any supplemental agreements

2. ACCEPTANCE OF TERMS

2.1 Acknowledgment

By accessing or using GrowMatic’s services, you acknowledge that you:

  • Have read and understood these terms
  • Have the authority to bind your organization to these terms
  • Are at least 18 years of age
  • Accept all terms and conditions herein

2.2 Disagreement

If you do not agree to these terms, you must discontinue use of our services immediately.

3. SERVICES DESCRIPTION AND SCOPE

3.1 Service Offerings

Our services include but are not limited to:

  • Performance-based SEO services
  • Link building and citation services
  • Digital PR and press release distribution
  • SEO consulting and strategy development
  • Custom SEO solutions

3.2 Service Delivery

  • Services are delivered according to agreed-upon statements of work
  • Timelines are estimates and not guaranteed
  • Services may be modified based on industry changes or client needs

4. PERFORMANCE AND RESULTS DISCLAIMER

4.1 No Guaranteed Outcomes

GrowMatic does not guarantee:

  • Search engine rankings
  • Traffic increases
  • Revenue growth
  • Return on investment
  • Specific performance metrics

4.2 Search Engine Liability Exclusion

GrowMatic explicitly disclaims liability for:

  • Algorithm updates and changes
  • Manual or automated penalties
  • Ranking fluctuations
  • Revenue losses from ranking changes
  • Market condition changes
  • Competitor actions
  • Changes in search engine policies
  • Technical issues beyond our control

5. PAYMENT AND BILLING

5.1 Payment Terms

  • Invoices due within specified payment terms
  • Late payments subject to 1.5% monthly interest
  • Service suspension for accounts 30+ days overdue
  • Collection costs borne by client

5.2 Performance-Based Billing

  • Revenue sharing calculated per agreement
  • Verification rights for revenue reporting
  • Minimum commitment periods apply
  • Early termination fees may apply

6. CLIENT OBLIGATIONS AND WARRANTIES

6.1 Client Warranties

Client warrants and represents that they have:

  • Authority to enter agreement
  • Ownership of website and content
  • Compliance with applicable laws
  • Accuracy of provided information

6.2 Client Responsibilities

Client agrees to maintain:

  • Timely implementation of recommendations
  • Website maintenance and security
  • Access provision to necessary accounts
  • Prompt communication and feedback
  • Compliance with search engine guidelines

7. COMPREHENSIVE LIABILITY LIMITATIONS

7.1 Maximum Liability

Company’s liability is limited to the lesser of:

  • Fees paid in previous 3 months
  • $5,000 USD

7.2 Excluded Damages

We are not liable for:

  • Direct revenue losses
  • Indirect or consequential damages
  • Lost profits or opportunities
  • Reputational damage
  • Data loss or breach
  • Third-party claims
  • Business interruption
  • Technical failures

8. INTELLECTUAL PROPERTY RIGHTS

8.1 Company Ownership

GrowMatic retains all rights to:

  • Methodologies and processes
  • Proprietary tools and software
  • Reports and analytics
  • Strategic recommendations
  • Training materials

8.2 Client Ownership

Client retains all rights to:

  • Website content
  • Brand assets
  • Customer data
  • Original materials

9. DATA PROTECTION AND PRIVACY

9.1 Data Processing

We commit to:

  • Compliance with GDPR and applicable laws
  • Data processing agreement incorporation
  • Security measures implementation
  • Breach notification procedures

9.2 Confidentiality

Terms include:

  • 5-year non-disclosure period
  • Protection of trade secrets
  • Client information security
  • Employee confidentiality agreements

10. TERMINATION AND CANCELLATION

10.1 Termination Rights

Either party may terminate:

  • With 30-day written notice
  • Immediately for material breach
  • Due to force majeure events
  • Upon bankruptcy or insolvency

10.2 Post-Termination Obligations

Parties must fulfill:

  • Final payment obligations
  • Data return or destruction
  • Ongoing confidentiality obligations
  • Survival of relevant terms

11. DISPUTE RESOLUTION

11.1 Resolution Process

Disputes shall be resolved through:

  • Good faith negotiation
  • Mandatory mediation
  • Binding arbitration
  • Singapore law governance

All proceedings shall:

  • Be under Singapore courts jurisdiction
  • Be conducted in English
  • Award legal fees to prevailing party

12. FORCE MAJEURE

12.1 Protected Events

Protection from liability extends to:

  • Natural disasters
  • Government actions
  • War or terrorism
  • Pandemics
  • Infrastructure failures
  • Labor disputes

13. AMENDMENTS AND MODIFICATIONS

13.1 Changes to Terms

  • Company reserves right to modify terms
  • Notice of material changes provided
  • Continued use constitutes acceptance

14. INDEMNIFICATION

14.1 Client Indemnification

Client shall indemnify GrowMatic against:

  • Third-party claims
  • Regulatory actions
  • Legal proceedings
  • Damages and costs
  • Professional fees

15. SEVERABILITY AND SURVIVAL

15.1 Severability

  • Invalid provisions shall be severed
  • Remaining provisions remain in effect

15.2 Survival

  • Fundamental terms survive termination
  • Confidentiality obligations continue

16. ENTIRE AGREEMENT

16.1 Complete Understanding

  • Supersedes prior agreements
  • Requires written modifications
  • No implied waivers

CONTACT INFORMATION

GrowMatic Pte. Ltd
1 North Bridge Rd
B1-35 High Street Center
179094 Singapore

Phone: +1-830-225-2834
Email: contact@growmatic.io